Vagaro’s Financial Relief - COVID-19 Crisis
As the coronavirus crisis continues, many of our small businesses are reeling from the short-term effects on business, and they are anxious about the potential for long-term impact. Yesterday we made an announcement that offered help in this difficult situation, which was appreciated by many, but perhaps we fell short of expectations for some of you. We have always taken pride in the fact that our company caters to businesses of all sizes and I founded this company to build powerful tools at reasonable pricing. I do not intend to forget our roots during this crisis.
I have had the honor of getting to know many of you personally over the years and I have had the privilege of helping your business thrive by designing software solutions guided by your insights and suggestions. Some of you have been loyal to Vagaro for over ten years and now we are here to support you.
It is unclear how long the COVID-19 Pandemic will last, but our intention is to consistently support you throughout the duration of this crisis.
Starting today and for as long as it takes, we will be providing every Vagaro business with the following help each month:
Monthly Discount: $25 Off Subscription
50,000 Email Marketing Messages: FREE
1,000 Text Marketing Messages: FREE
Online Shopping Cart: FREE
These relief measures will enable booth renters and sole proprietors to use Vagaro and the power of all its marketing features for free.
To enable your clients to pitch in and help your business, we have also placed a prominent banner on Vagaro.com. The banner encourages visitors to support businesses affected by COVID-19 by buying gift certificates, memberships, packages or products. Your loyal customers can simply click on the button Find Businesses to Support to search and buy from you online. We have seen an increase of 15% in online shopping. Please do take advantage of that.
Going forward, the entire Vagaro team will be focused completely on developing new features to help you stay connected to customers, some of which will be released in two weeks.
Stay safe,
Fred Helou
Founder & CEO - Vagaro, Inc.
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List your business on Vagaro.com and the Vagaro app to attract new customers. Get featured for even more exposure. Promote discounts and special offers in the Daily Deals section—it’s totally free!
Set the lead time required for spa appointments, giving you time to make yourself ready & available. Set appointment search intervals at 15, 20, 30 minutes, etc. and set the order in which service providers are listed. Require clients to provide credit card info for all or specific appointments.
Allow your customers to easily book a service from your Vagaro business page, the Vagaro Marketplace, Apple Maps, Instagram, Facebook & Yelp. After they've seen photos of your work and your business, they can book right away without additional steps.
Customers simply tap the Vagaro Contactless Credit Card and get paid via Apple Pay, Google Pay & other contactless payment methods.
Customers can safely & securely check out and tip using Vagaro's Contactless Checkout.
Store your clients' cards on file for faster checkouts and charge recurring payments.
Our dual-touchscreen point of sale offers your customers a safe and transparent payment experience.
Protect your spa business from lost revenue by charging no-show fees when a client does not give enough notice before their appointment.
Sell spa packages & memberships online and enable autopay to bill your clients at a set frequency.
The online store is fully integrated with Vagaro's booking & payment processing platform. Get everything you need to market your store, process payments and ship products.
Send clients and employees automated email, text and push notifications to remind or confirm appointments & more.
Store client info and look up appointments, product purchases, gift certificate or package details & more.
Use a template or create your own customized forms to send to clients. After clients are done, forms auto-save to their profile.
Automate email and text marketing to connect with clients at scale.
Clients check in from their mobile device, notifying employees of their arrival. A notification is sent to clients when the employee is ready.
View a dashboard to get real-time information at a glance or drill into the details by running customizable reports.
Strengthen your spa brand with your personalized Vagaro page, or have us build your own branded app.
Run payroll in minutes, create custom commission tiers, pay employees via direct deposit & more.
Create or edit clients' SOAP Notes and it will automatically update on their profile.
Customize price, duration, and points for each service, class, and employees who offer them.
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Spa software is a tool for spas to manage their business operations. It helps spas & wellness businesses schedule appointments, accept payments, process payroll & more.
Spa software prices can vary from limited, free plans to monthly rates over $200. Vagaro spa software has a base $25 monthly cost that includes scheduling, membership creation, appointment reminders & many more solutions.
Vagaro spa software helps business owners grow their business by:
• Automating many daily operation tasks
• Engage with & market to customers in new ways
• Provide in depth business reports to help owners make informed decisions
No, most spa software require business owners to find their own payment solution. However, Vagaro offers a payment system that integrates seamlessly with their spa software.
Although customer support is typically included with spa software, it's often limited to phone support or a help page. Vagaro offers phone support, online chat, a dedicated support site & a YouTube support channel filled with intuitive videos to help solve your software questions.
Vagaro offers multiple options to help transition businesses to their spa software. These include:
• Importing client lists through the friendly integration team
• Weekly online class training when you need it
• Customer support specialists
