Vagaro’s Financial Relief - COVID-19 Crisis
As the coronavirus crisis continues, many of our small businesses are reeling from the short-term effects on business, and they are anxious about the potential for long-term impact. Yesterday we made an announcement that offered help in this difficult situation, which was appreciated by many, but perhaps we fell short of expectations for some of you. We have always taken pride in the fact that our company caters to businesses of all sizes and I founded this company to build powerful tools at reasonable pricing. I do not intend to forget our roots during this crisis.
I have had the honor of getting to know many of you personally over the years and I have had the privilege of helping your business thrive by designing software solutions guided by your insights and suggestions. Some of you have been loyal to Vagaro for over ten years and now we are here to support you.
It is unclear how long the COVID-19 Pandemic will last, but our intention is to consistently support you throughout the duration of this crisis.
Starting today and for as long as it takes, we will be providing every Vagaro business with the following help each month:
Monthly Discount: $25 Off Subscription
50,000 Email Marketing Messages: FREE
1,000 Text Marketing Messages: FREE
Online Shopping Cart: FREE
These relief measures will enable booth renters and sole proprietors to use Vagaro and the power of all its marketing features for free.
To enable your clients to pitch in and help your business, we have also placed a prominent banner on Vagaro.com. The banner encourages visitors to support businesses affected by COVID-19 by buying gift certificates, memberships, packages or products. Your loyal customers can simply click on the button Find Businesses to Support to search and buy from you online. We have seen an increase of 15% in online shopping. Please do take advantage of that.
Going forward, the entire Vagaro team will be focused completely on developing new features to help you stay connected to customers, some of which will be released in two weeks.
Stay safe,
Fred Helou
Founder & CEO - Vagaro, Inc.
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Customer Tracking
Upload Files to Customer Profiles
Upload images, videos, PDF's, digital waivers and more to your customers profile directly from the calendar screen. You can even link customer files to a specific appointment so the service provider can quickly access them during an appointment.
Manage Your Files with the Vagaro Drive Dashboard
Keep customer and business files in one place. It's easier than ever to organize and manage your files in folders with the Vagaro Drive Dashboard. Add before-and-after photos, digital forms, and more to your customer's profile, accessible to you from anywhere.
Customer Information
View all the details about each of your customers from any device. Look up anything from contact information, previous services or products purchased, notes, gift certificates, and much more. Always have the information you need at your fingertips.
Notes
Make notes about your customers including formulas, allergies, preferences, and details like their kid's name. Our popup notes feature displays urgent notes on their appointment. All notes are accessible from a computer, phone or tablet.
SOAP Notes
Each SOAP Note is automatically tied to a customer profile. Images can be uploaded to your SOAP notes for reference to your patient's progress. You can create a new SOAP Note or edit an existing note. SOAP Notes can be referenced at any point and can be updated by employees.
Forms
Create custom forms or use a template to quickly get started. Build intake forms, liability waivers, customer surveys, and more. Send forms out via Vagaro's email marketing, embed it in your website, share the link, or require the form to be filled when booking an appointment. Completed forms will automatically save to your customers' profiles.
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HIPAA Compliant
Vagaro is in compliance with the Health Information Portability and Accountability Act's (HIPAA) Privacy Rule, Security Rule and Omnibus Rule. If your business handles electronic protected health information (e-PHI), you must implement security protocols and privacy policies in your business practices which adhere to HIPAA's compliance guidelines. Vagaro is proud to provide a fully HIPAA-compliant software system to your business and clients.
Memberships
Create different membership levels for your business such as Platinum, Gold, and Silver. Use our automatic billing to charge for memberships and give different perks and discounts for each level.
Packages
Entice your customer to prepay for services by allowing them to buy multiple visits ahead of time at a special discounted price. Vagaro automatically tracks remaining visits and the customer can view their balance online or in the app.