
Vagaro’s Financial Relief - COVID-19 Crisis
As the coronavirus crisis continues, many of our small businesses are reeling from the short-term effects on business, and they are anxious about the potential for long-term impact. Yesterday we made an announcement that offered help in this difficult situation, which was appreciated by many, but perhaps we fell short of expectations for some of you. We have always taken pride in the fact that our company caters to businesses of all sizes and I founded this company to build powerful tools at reasonable pricing. I do not intend to forget our roots during this crisis.
I have had the honor of getting to know many of you personally over the years and I have had the privilege of helping your business thrive by designing software solutions guided by your insights and suggestions. Some of you have been loyal to Vagaro for over ten years and now we are here to support you.
It is unclear how long the COVID-19 Pandemic will last, but our intention is to consistently support you throughout the duration of this crisis.
Starting today and for as long as it takes, we will be providing every Vagaro business with the following help each month:
Monthly Discount: $25 Off Subscription
50,000 Email Marketing Messages: FREE
1,000 Text Marketing Messages: FREE
Online Shopping Cart: FREE
These relief measures will enable booth renters and sole proprietors to use Vagaro and the power of all its marketing features for free.
To enable your clients to pitch in and help your business, we have also placed a prominent banner on Vagaro.com. The banner encourages visitors to support businesses affected by COVID-19 by buying gift certificates, memberships, packages or products. Your loyal customers can simply click on the button Find Businesses to Support to search and buy from you online. We have seen an increase of 15% in online shopping. Please do take advantage of that.
Going forward, the entire Vagaro team will be focused completely on developing new features to help you stay connected to customers, some of which will be released in two weeks.
Stay safe,
Fred Helou
Founder & CEO - Vagaro, Inc.
Take Control of Your Business Calendar
Easily Manage Your Business Calendar from Anywhere
With one click, view the schedule of every employee, any day. Sync your Vagaro schedule with your Apple, Google or Outlook calendars. All of your business calendar features are accessible via web & mobile, making running your business convenient, no matter where you are.


Customize Your Business Calendar with Pinch to Zoom & More
Busy schedule? Easily view all the appointment and class details on your phone, no problem, with the vertical pinch & zoom function to get a closer look at each booking. Care to customize? Change the way your services & classes look on your calendar by customizing services via different color blocks, making it easier to identify & read at a glance.
Change Bookings With a Simple Drag & Drop
Drag & drop appointments anywhere on your business calendar. This simple function makes easy work of implementing any changes to appointments. Reschedule an appointment or class quickly from any device and send notifications about changes to your customers & employees, all from one place.


Quickly Access All Your Customer Information
Easily access, input and edit customer information from both desktop & the app for a faster booking experience. From viewing all customer notes to saving credit cards on file, Vagaro will keep all your customers' information in one place. You can take deposits, charge no-show fees or easily view a customer's appointment history directly from the calendar.
Schedule Your Appointments an Easier Way
Rebooking appointments is made easy with the Jump By Week button to search available appointments weeks in advance. You can automate recurring appointments & classes and never worry about rescheduling regular clients again. Just set how often you want appointments or classes to repeat and it will book automatically. Quickly book on your computer or via the app.


Add Customers to the Waitlist
Customers can be added to the waitlist when your schedule is fully booked. Manage your customer waitlist or let us choose for you. From first in line to the manual your pick option, you decide who the lucky one is.
Block Off Personal Time
Taking time for yourself? Good idea. Simply enter in the dates you'll be out and our booking software will block that time off from online booking. While you're away, clients can continue to schedule for when you return.


Resource Scheduling
Do you have appointments that require a room or specific piece of equipment to perform the service, like a massage room or tanning bed? When booking an appointment or class, you have the option to reserve a resource or room to ensure it's available to you come appointment time.
Automatically Notify Customers of Changes
Save time by automatically sending clients and service providers an email, text or push notification whenever an appointment is booked or changed.


Choose Between Day, Week, Month or Agenda View
Alternate between day, week, month & agenda view to see bookings for one or multiple service providers. Our user-friendly agenda view allows for unlimited scrolling to chronologically view future bookings and scheduled resources.
Smarter Bookings to Save You Time
Maximize your schedule with double-booking capabilities. If you can handle it, we can book it. Specify your gap start time & duration and we'll fill your schedule with our intelligent online booking algorithms. Other booking options available are Cleanup Time to give you necessary padding between visits, Class Categories for a simplified menu, and Multi-Location Management for an easier way to schedule & share information across several locations.


Customize Your Business Calendar Settings
Configure the starting day of the business calendar. Select the order in which you want to see the service providers. It's your world, we just live in it.
Easily Jump By Week
Are you tired of figuring out what date 3 weeks from today will be so you can book that next appointment? Use our quick-jump buttons to set appointments at specific intervals. Work smarter, not harder, right?


Keep Working Hours Flexible
Set your working hours and we'll take care of the rest. Working on a day off? Just open up your hours for that particular date and online booking will be available for that day only.
Quickly Identify Appointment Status
Each appointment is color-coded by status. Set a status for each booking by simply tapping on it and selecting one of the status options from the drop-down menu: Accept, Deny, Confirm, Show, No-Show, Ready to Start Service, Service in Progress, Cancel or Delete.


Customize Your Classes
Set up in-person & virtual classes for as many students as you wish. Enter the capacity, length & description, and once the class is at capacity, online availability will automatically show as full.
Sync & Export Your Calendar
Want to see your business appointments next to your personal schedule? Sync your Vagaro Calendar with Google, Apple or Outlook calendars.


