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COVID-19: Message From Our CEO

Fred Helou

Mar 19, 2020

Vagaro’s Financial Relief - COVID-19 Crisis

As the coronavirus crisis continues, many of our small businesses are reeling from the short-term effects on business, and they are anxious about the potential for long-term impact. Yesterday we made an announcement that offered help in this difficult situation, which was appreciated by many, but perhaps we fell short of expectations for some of you. We have always taken pride in the fact that our company caters to businesses of all sizes and I founded this company to build powerful tools at reasonable pricing. I do not intend to forget our roots during this crisis.

I have had the honor of getting to know many of you personally over the years and I have had the privilege of helping your business thrive by designing software solutions guided by your insights and suggestions. Some of you have been loyal to Vagaro for over ten years and now we are here to support you.

It is unclear how long the COVID-19 Pandemic will last, but our intention is to consistently support you throughout the duration of this crisis.

Starting today and for as long as it takes, we will be providing every Vagaro business with the following help each month:

Monthly Discount: $25 Off Subscription

50,000 Email Marketing Messages: FREE

1,000 Text Marketing Messages: FREE

Online Shopping Cart: FREE

These relief measures will enable booth renters and sole proprietors to use Vagaro and the power of all its marketing features for free.

To enable your clients to pitch in and help your business, we have also placed a prominent banner on Vagaro.com. The banner encourages visitors to support businesses affected by COVID-19 by buying gift certificates, memberships, packages or products. Your loyal customers can simply click on the button Find Businesses to Support to search and buy from you online. We have seen an increase of 15% in online shopping. Please do take advantage of that.

Going forward, the entire Vagaro team will be focused completely on developing new features to help you stay connected to customers, some of which will be released in two weeks.

‍

Stay safe,

Fred Helou

Founder & CEO - Vagaro, Inc.

Vagaro vs. Square

Our complete list of business management features simply outweighs the competition’s, and at a better price point.

Try Vagaro for Free

See how much you'll save with Vagaro

How many staff members do you have?

25

monthly total

1 staff member

Marketplace fees

Free

Square

69

monthly total

1 staff member

*Your profit with Vagaro's Free Marketplace is based on Vagaro’s customer acquisition average of 3 new customer bookings per staff member of $100 per month through the Vagaro Marketplace. **Monthly rate is based on Square's premium plan.

Vagaro vs. Square

Our complete list of business management features simply outweighs the competition’s, and at a better price point.

Try Vagaro for Free

See how much you'll save with Vagaro

How many staff members do you have?

0

cost for new customers*

Square

69

cost for new customers*

Vagaro vs. Square

Our complete list of business management features simply outweighs the competition’s, and at a better price point.

Try Vagaro for Free

Vagaro vs. Square

Our complete list of business management features simply outweighs the competition’s, and at a better price point.

Try for Free

appointment calendar for salons and barbershops on computer and mobile device

Vagaro vs. Square

Our complete list of business management features simply outweighs the competition’s, and at a better price point.

Try Vagaro for Free

See how much you'll save with Vagaro

How many staff members do you have?

25

monthly total

1 staff member

Marketplace fees

Free

Square

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

monthly total

1 staff member

*Marketplace fees

monthly total

1 staff member

*Marketplace fees

monthly total

1 staff member

*Marketplace fees

monthly total

1 staff member

*Marketplace fees

Vagaro vs. Square

Our complete list of business management features simply outweighs the competition’s, and at a better price point.

Try Vagaro for Free

See how much you'll save with Vagaro

How many staff members do you have?

25

monthly total

1 staff member

Marketplace fees

Free

Square

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

monthly total

1 staff member

*Marketplace fees

monthly total

1 staff member

*Marketplace fees

monthly total

1 staff member

*Marketplace fees

monthly total

1 staff member

*Marketplace fees



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Why is Vagaro better than Square?

Manage every business task within one single powerful software platform. Our booking, payment processing and marketing tools are fully integrated and work seamlessly to save you time and money.

‍

Square

Free Trial Period



30 Days

Buy Now, Pay Later

Customers can pay off the total amount in 4 interest-free installments over 6 weeks, while you get paid in full immediately. Vagaro also offers lower payment processing rates than Square.



Credit Card Processing Fees



2.2% + 19¢

2.5% + 10¢

Buy Now, Pay Later

Customers Pay 4 Interest-Free Installments Over 6 weeks. You Get Paid in Full Immediately.



6% per transaction

6% + .30 per transaction

EMV Contactless Reader

Unlike Square, Vagaro’s provides a free card reader that accepts swipe, chip, tap, Apple Pay, Android Pay & other contactless payments.



Free

$49.00

24/7 Live Phone Support

Support is always a call away for Vagaro customers. Square can’t match that.



‍

24/7 Live Chat Support

Vagaro provides its customers Live Chat Support any time. Square does not.



‍

Customer Marketplace

Square can’t match Vagaro’s Marketplace—the largest for clients to find and book with beauty, wellness & fitness businesses.



Contactless Self Check-In

Clients can check in from their own devices, notifying service providers of their arrival. Square lacks this convenience.



Membership Management

Vagaro customers can sell recurring memberships with cards on file for increased revenue, which Square users can’t do. That’s a lot of missed revenue opportunities.



Apple Maps Booking Integration

Vagaro enables direct appointment booking from Apple Maps with the "Schedule" button, an integration that Square lacks.



Advanced Scheduling Tools

Unlike Square, Vagaro offers one app for your entire business. Payments are integrated through the same app that you can book appointments & manage inventory. This makes for a smoother experience from start to finish.



Intake Forms & Waivers

Square lacks Vagaro’s valuable Forms tool. Send custom forms to your clients via email or text and require them to be completed at the time of booking. That way, any & all paperwork is done before they even step foot inside your business.



Vagaro vs Square Hardware Pricing

Contactless Credit Card Reader

Accept dip, tap, and swipe payments including Apple and Google Pay. This Credit Card Reader works with MACs, PCs, iPhone, iPads and Android devices.

Free

Square

49

Free

Square

49

Pay Swivel Stand for iPad / Android / Microsoft Surface

Built of heavy steel with a beautiful finish, it’s high-end furniture for your tablet. Whether it's your iPad, Microsoft Surface, or Galaxy tablet, this is the perfect companion for virtually any tablet thanks to it's adjustable pegs.

59

Square

149

59

Square

149

Pay Desk-S Contactless Credit Card Reader

The Pay Desk-S Essential, is faster and more versatile a space gray all aluminum alloy register, is the perfect blend of technology and fashion. There are two 15.6" screens with 1080P HD resolution for sharp, colorful images.

650

Square

799

650

Square

799

Vagaro Printer

Vagaro Receipt Printer. Mac / PC compatible with WiFi (2.4GHz) and Ethernet. Paydesk / iOS / Android compatible with Bluetooth, WiFi (2.4 GHz) and Ethernet.

239

Square

359

239

Square

359

Cash Drawer with Printer Cable (Black)

Features a 5 bill / 8 coin removable money tray, all steel construction, 1 media slot, three function center key-lock with cable to work with the Star series of printers.

120

Square

249

120

Square

249

QR Scanner w/Base for Computers & Pay Desk

This plug-and-play QR / Barcode scanner supports 1D/2D bar codes even in poorly-lit environments. In addition to the indicator light and buzzer, vibrating alert is also added to offer haptic feedback on code scanning.

99

Square

119

99

Square

119

customer testimonials

See why they chose Vagaro over Square

"Vagaro offers everything I could need as a stylist. From booking to checking out, keeping client notes and sending automated reminders, it’s definitely a great thing to have."

Matt & Harlee Showalter

Owners of No Name Salon in Los Angeles, CA

“I utilize this fantastic system to help grow our business. Vagaro is user-friendly and it works...Vagaro helps us run our business more efficiently on a day-to-day basis."

Chenelle Farmer & Nicholas Maple

Co-Owners of Meraki Salon in Stony Stratford, in Buckinghamshire, England.

“When it came time to reopen, we used Vagaro's email and text marketing to send out an announcement and keep our clients up to date about the measures and precautions we are taking to keep everyone safe."

Patricia Ayala & Raquel Negrete

Owners of UNIQO Salon in Stockton, CA

“Vagaro's calendar feature has helped immensely with my time management. With 15 stylists and two little ones at home, I have a lot to manage."

Lindsey Wentz

Owner of Mint Salon in Lodi, CA

Capterra 4.7/5

App Store 4.5/5

Google Play 4.2/5

FAQs

Does Vagaro take a percentage for online bookings?



Nope! You keep all the money you make from any online booking and there are no fees for new customers acquired.

How do I install Vagaro?



Vagaro is a web-based software that can be accessed anywhere in the world from vagaro.com. The Vagaro Pro mobile app can be downloaded on the Apple App Store or Google Play Store.

What is a bookable calendar?



A bookable calendar is a calendar for an individual who is performing services within the business who requires their own scheduling. This does not include admin staff, like the front desk.

Can I cancel?



You can cancel your subscription at any time, for any reason—no questions asked, and no fee.

How long does setup take?



The setup time can be as little as 15 minutes depending on number of staff, clients, services & inventory to be added.

How does the free trial work?



The free trial lasts for 30 days, during which you have access to all the features, except for daily deals, email & text marketing, and credit card processing.

*Square is a registered trademark of Square, Inc. Vagaro is a registered trademark of Vagaro, Inc. Comparison based on data as of 9/06/2022.

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Vagaro vs. Square

Our complete list of business management features simply outweighs the competition’s, and at a better price point.

See how much you'll save with Vagaro

25

Square

69

Vagaro vs. Square

Our complete list of business management features simply outweighs the competition’s, and at a better price point.

See how much you'll save with Vagaro

0

Square

69

Vagaro vs. Square

Our complete list of business management features simply outweighs the competition’s, and at a better price point.

Vagaro vs. Square

Our complete list of business management features simply outweighs the competition’s, and at a better price point.

Vagaro vs. Square

Our complete list of business management features simply outweighs the competition’s, and at a better price point.

See how much you'll save with Vagaro

25

Square

Vagaro vs. Square

Our complete list of business management features simply outweighs the competition’s, and at a better price point.

See how much you'll save with Vagaro

25

Square

Free Imports forAll Your DataFrom Any Software

Why is Vagaro better than Square?

Powerful Features & Payments in One App

Vagaro vs Square Hardware Pricing

Free

49

Free

Square

49

59

149

59

Square

149

650

799

650

Square

799

239

359

239

Free Imports for
All Your Data
From Any Software